Reporting Safety Defects

Reporting Safety Defects (U.S.A.) ‌‌

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).


If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).


To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY:1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:


Mazda North American Operations 200 Spectrum Center Drive Suite 100

Irvine, California 92618 or

P.O. Box 19734

Irvine, CA 92623-9734

Customer Experience Center or toll free at 1 (800) 222-5500


If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 8-13) in this manual.

Reporting Safety Defects

image


 

Importer/Distributor

(Page 218)

Importer/Distributor ‌‌β–Ό U.S.A.Mazda North American Operations200 Spectrum Center Drive Suite 100Irvine, California 92618P.O. Box 19734Ir...

Reporting Safety Defects (U.S.A.)

(Page 220)

Reporting Safety Defects (U.S.A.) ‌‌If you believe that your vehicle has a defect which could cause a crash or could cause in

We also have owner's manuals for other vehicle years:

Need help?

If after viewing the owner's manual or service manual you still have some unresolved questions about the car Mazda CX-5 you can write to us using the link below, describing your problem in detail, we try to answer all questions.


Ask your question on the page - Support!