Customer Assistance (Puerto Rico)

Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps:

β–Ό STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER.

β–Ό STEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative.

Refer to Importer/Distributor on page 8-13.


Please help us by providing the following information:


1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits,

NOTE

d on your registration or title or located on the upper driver's side corner of the dash)

4. Purchase date and current mileage

5. Your dealer's name and location

6. Your question(s)


Customer Assistance (Canada)

(Page 214)

Customer Assistance (Canada) ‌β–Ό Satisfaction Review ProcessYour complete and permanent satisfaction is of primary concern to Maz...

Customer Assistance (Mexico)

(Page 216)

Customer Assistance (Mexico) ‌Your complete and permanent satisfaction is our business. We are here to serve you. All Authorize

We also have owner's manuals for other vehicle years:

Need help?

If after viewing the owner's manual or service manual you still have some unresolved questions about the car Mazda CX-5 you can write to us using the link below, describing your problem in detail, we try to answer all questions.


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