Reporting Safety Defects (U.S.A.)

Reporting Safety Defects‌‌


image


Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor Corporation (Your Mazda Importer/Distributor).


If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mazda Motor Corporation (Your Mazda Importer/Distributor).


To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY:1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC, 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:


Mazda North American Operations 7755 Irvine Center Drive

Irvine, California 92618-2922 or

P.O. Box 19734 Irvine, CA 92623-9734

Customer Experience Center or toll free at 1 (800) 222-5500


If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 8-13) in this booklet.

Reporting Safety Defects

(Page 184)

Reporting Safety Defects‌‌ Reporting Safety Defects (U.S.A.) If you believe that your vehicle has a defect which could cause...

Reporting Safety Defects (Canada)

(Page 186)

Reporting Safety Defects‌ Reporting Safety Defects (Canada) Canadian customers who wish to report a safety-related defect to Transp

We also have owner's manuals for other vehicle years:

Need help?

If after viewing the owner's manual or service manual you still have some unresolved questions about the car Mazda CX-5 you can write to us using the link below, describing your problem in detail, we try to answer all questions.


Ask your question on the page - Support!